Improving KPIs and lowering customer minutes

You're surely running NPS on all claims related customer interactions and tracking ticket resolution times. What do those numbers tell you?

1️⃣You could resolve customer requests faster.

2️⃣ It could cost you less time to do so.

3️⃣ Your claims team would do better work if they didn’t have to provide updates to call center agents on claims resolution status or drive out to snap a photo of a dented bumper.

If you could manage to do all that, you’d have improved customer satisfaction and lower internal costs. 👉 Both translating into easier sales and higher margins.

Schedule a call (https://lnkd.in/eNcZ-dGC) with Mark Sedlak to see IN2 REMOTE APPRAISER - a simple and proven tool that helps you get closer to that goal in the next quarter.